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Please note that this is the contact page for support and service, not the general page for contacting Apple, which includes information on sales and product inquiries.

Mac OS is a line of operating systems created by Apple Inc. It comes preloaded on all new Macintosh computers, or Macs. All of the recent versions are known as Mac OS X (pronounced Mac O-S Ten), and their specific version names are Mountain Lion (released in 2012), Lion (2011), and Snow Leopard (2009). Apple also offers a version called Mac OS X Server, which is. If you already own and intend to use a Mac for the program, the School requires that we set up Windows on your Mac using the VirtualBox utility. To have a fully supported Mac at CBS, among other minimum requirements you have to own at least macOS Mojave (version 10.14). You will also have to have a minimum of 50 GB of free space in your hard drive, as the Windows installation requires an allocation of 35 GB. Back towards the dawn of OS X, there seemed to be a great deal of hubbub, at least in the Mac world (I was nowhere near scientific computing at the time) about the Mac OS as a platform for scientific computing and HPC applications.

Before you call, have your serial number ready or start your support request online and we'll connect you to an expert.

Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.

The United States and Canada

United States
1-800-275-2273

Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009

Enterprise
1-866-752-7753

Accessibility and assistive technology
1-877-204-3930

App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support

Apple Cash and person to person payments
1-877-233-8552

Canada (English)
1-800-263-3394

Canada (French)
1-800-263-3394

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Latin America and the Caribbean

Europe

Austria
0800 220325

Belgium (French)
0800 80 404

Belgium (Flemish)
0800 80 407

Bulgaria
00800 6002 7753

Croatia
0800 222 427

Cyprus
800 92433

Czech Republic
800 700527

Denmark
80249625

Estonia
8000 044333

Finland
0800 96372

France
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 35¹

Germany
0800 6645 451

Greece
00800 4414 5417²
021 0300 9960¹

Hungary
06 80 983 435

Ireland
1800 804 062

Italy
800915904

Latvia
800 03251

Liechtenstein
0800 00 1853²

Lithuania
(8-800) 30772

Luxembourg
800 24550

Malta
800 62072²

Netherlands
0800 0201581

Norway
240 55133¹

Poland
00800 4411875²

Portugal
800207983

Romania
0800 400138

Russia
8 800 555 6734³

Slovakia
Sinbad and the throne of the falcon mac os. 0800 178661 Overclocked mac os.

Slovenia
0800 80321

Spain
900812703

Sweden
020 100 529

Switzerland (French)
0800 00 1853²

Switzerland (German)
0800 00 1853²

Turkey
00800 4488 29878²
0216 282 1622¹

United Kingdom
0800 107 6285

Accessibility and assistive technology
0800 048 0754

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
3. PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
   

Africa

Telephone numbers are subject to change.

1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back

Asia Pacific

Australia
(61) 1-300-321-456¹

Accessibility and assistive technology
(61) 1-300-365-083¹

Brunei
801-4384²

China mainland
400-666-8800¹

Accessibility and assistive technology
400-619-8141¹

Fiji
(61) 1-300-321-456³

Guam
1-800-865-0853

Hong Kong (Chinese)
(852) 2112-0099¹

Hong Kong (English)
(852) 2112-0099¹

India
000800 1009009¹⁴

Asylum demo mac os. Indonesia
0800-1-027753

Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-4705¹

Macau
(853) 6262-1631¹

Malaysia
1-800 803 638

New Zealand
0800 1 27753

Pakistan
Dial 00800 01001 first,
then dial 800 361 0479

Papua New Guinea
(61) 1-300-321-456³

Philippines⁴
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)

Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-5171¹

South Korea
080 333 4000⁴

Taiwan
0800-095-988

Thailand
Within Thailand:
1800 019 900⁵

Tonga
(61) 1-300-321-456³

Vanuatu
(61) 1-300-321-456³

Vietnam
1800 1127

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Free phone technical support number is not accessible by mobile phone. Back
3. Customers calling will be charged at relevant IDD carrier IDD rate. Back
4. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
5. This phone number is only accessible from dialing within Thailand. Back

Middle East

Bahrain
80081552¹

Israel
1809344329¹
033762915²

Kuwait
22282292¹

dial 01 426 801 first,
then dial 8552789177²

Oman
80077471¹

Qatar
00800100356¹

800844 9724¹ (STC)
800850 0032¹ (Zain and Mobily)

United Arab Emirates
8000 444 0407¹

Telephone numbers are subject to change.

1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
2. Local and national telephone rates apply. Back

Teaching Staff and Responsibilities

Mrs Shaw: Teacher of Computer Science and Computer Science Lead Mickeys space adventure mac os.

Mr Sterling: Head of Business

Consume (tobysmithgamedev) mac os. Ms Molloy: Teacher of Business and Computing

KS3 (Years 7-9)

How do we organise teaching groups at KS3?

Each year group is divided into 6 mixed ability teaching groups (class size 20-24)

What are our aims at KS3?

KS3 Computing Nationally is divided into three strands. The three strands of Computing are: Computer Science, Information Technology and Digital Literacy.

We have developed the following aims for each strand:

Computer Science

• Pupils will design, use and evaluate computational abstractions that model the state and behaviour of real-world problems and physical systems
• Pupils will explore two or more programming languages, at least one of which is textual, to solve a variety of computational problems;
• Pupils will make appropriate use of data structures [for example, lists, tables or arrays]; design and develop modular programs that use procedures or functions
• Pupils will learn simple Boolean logic [for example, AND, OR and NOT] and some of its uses in circuits and programming;
• Pupils will discover how numbers can be represented in binary, and be able to carry out simple operations on binary numbers
• Pupils will explore the hardware and software components that make up computer systems
• Pupils will learn how instructions are stored and executed within a computer system

Information Technology

• Pupils will complete creative projects that involve selecting, using, and combining multiple applications
• Pupils will create, re-use, revise and re-purpose digital artefacts for a given audience

Digital Literacy

• Pupils will learn a range of ways to use technology safely, respectfully, responsibly and securely,
• Pupils will learn how to protect their online identity and privacy; recognise inappropriate content, contact and conduct

How does this subject develop over KS3?

Over KS3, pupils will begin each year with a focus on E-Safety which evolves from basic skills and how to use social media to cybersecurity, malware and information protection

Pupils will develop the ability to problem solve. In Year 7, pupils will learn how to decrypt and manipulate small passages of code but by Year 9, there will be greater focus creating your own blocks of code

Pupils will develop consistent life skills across the KS3 curriculum. In Year 7 the pupils will learn the basics of spreadsheets, creating PowerPoint presentations and using the basics of office package. By Year 9 they move onto preparing budgets and graphing information

In Year 7 the aim is give pupils a basic knowledge of computing and confidence in using the programmes available on our network. By Year 8 and Year 9, pupils will be building their capacity in Computer Science, focusing on more specific topics and developing their programming skills.

What will my daughter learn at KS3?

Year 7

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• E-Safety: Emailing staff, attaching files, file management, using computers safely, using the internet safely, social media
• Understanding computers: Elements of a computer, hardware/computer devices, CPU, storage devices, cloud storage
• Binary: Understanding binary and denary, binary conversions, binary addition
• Spreadsheets: Using excel, how to start a formula, sum formula
• MicroBits: What is a MicrobiT, introduction to coding, introduction to Java Script

Year 8

• Computational Thinking: Decomposition, pattern recognition, abstraction, algorithms
• Algorithms: Flow Charts & Pseudocode
• Data Representation: Understanding how characters, images and sound is represented in a computer system
• Python: Intro to python, variables, data types, operators, numbers, string manipulation, selection, loops, python turtle
• Databases: Understanding databases, creating a data base, editing a database, relational databases

Year 9

• Networks: What is a network, LAN and WAN, Network Topologies, Networking hardware, factors affecting the network
• HTML: Difference between WWW & Internet, Coding with HTML & CSS
• Boolean Logic: Truth table, logic gates, logic diagrams,
• Python: Re-cap to python fundamentals, lists, functions, file handling
• Programming Project: students are given a project to complete based on all the skills gathered in the python units.

Are there any websites that will support my daughter's learning?

KS4/GCSE (Years 10-11)

How do we organise teaching groups at KS4?

At KS4, classes are taught in option groups which are all mixed ability.

Which GCSE specification do we prepare pupils for?

OCR GCSE Computer Science. Here is a link to the specification for more detailed information:

What will my daughter learn at KS4?

The GCSE is split up into two exams:

• Paper 1: Computer Systems
• Paper 2: Computational Thinking, Algorithms and Programming

Year 10

This year, your daughter will learn the following topics from paper 1:

• Systems Architecture
• Memory and Storage
• Units and Data Storage
• Systems Software
• Network Security

From paper 2, the following topics will be taught:

• Algorithms
• Programming Fundamentals
• Producing robust programs
• Boolean Logic

Year 11

This year, your daughter will learn the following topics from paper 1:

• Network Security
• Ethical & Legal considerations

From paper 2, the following topics will be taught:

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• Programming Fundamentals
• Programming Practical
• Programming Languages and Integrated Development Environments

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Are there any websites that will support my daughter's learning?